Shipping Information for Make My Rug

At Make My Rug, we strive to provide a seamless shipping experience for our customers. Below are the details of our shipping process, delivery times, and policies.

Shipping Process

Once you place your order, our team begins crafting your custom rug with precision.
Depending on the complexity of your design, production takes approximately 2-7 weeks.
After completion, we carefully package your rug and hand it over to our trusted shipping partners.

Shipping Destinations

We offer worldwide shipping, including the USA, Canada, Europe, Australia, and other regions. If you’re unsure whether we ship to your location, please contact our support team.

Estimated Delivery Time

Standard Shipping:7-14 business days after production.
Express Shipping: 3-7 business days after production (available at an additional cost).
Tracking details will be provided once your order is shipped.

Shipping Costs

Shipping costs depend on the size, weight, and destination of the rug.
Exact shipping fees will be calculated at checkout.

Returns & Exchanges

As each rug is custom-made, we do not accept returns unless the product is damaged or incorrect. Please review our Return Policy for details.

For any questions, feel free to reach out to info@makemyrug.com.